THE PROGRAMME

Reno Koepp - PROS

Case Study: Are You Ready for the Era of Digital Business?

Zoran Nikolic - Wolk After Sales Experts GmbH

Case Study: The Car Aftermarket in Europe

Marco Faulenbach - BMW Group

Case Study: Customer Retention and Satisfaction by Applying Comprehensive Spare Parts Management

Andreas Grosse-Coosmann - Federal Mogul

Case Study: Service Market in the IAM

Mateusz Janasz - Rolls-Royce Motor Cars

Case Study: Ownership Services

Pierluigi Ghione - Grammer

Case Study: Industry 4.0 Manufacturing & Craftmanship

Gleb Khotimsky - FCA Group

Case Study: Digital: Are you part of the game?

Tilman Veltjens - ALFAH GmbH

Case Study: International Spare Parts Market - New Ventures for a digital world

Dario Afonso - AutoCoach Management

Case Study: Aftermarket Tendencies

Sergio Ermacora - KOOLA Inc

Case Study: The Connected Car Solutions

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