Mateusz Janasz

Director Aftersales Poland of Rolls-Royce Motor Cars

Manager with 14 years of experience in the automotive industry. I am a person who has had the opportunity to deal with almost all aspects across after-sales business from vehicle certification, through parts sales, warranty, technical hotline, IT projects to customer satisfaction.
I've gained my comprehensive experience working at all levels of the BMW Group, which gave me a chance to explore end to end process. I worked in a different formats, from individual projects to managing small, medium and large teams in an international environment.

Currently, I manage after-sales team with 95 FTE. I am responsible for both P&L, Balance Score Card as well as development and execution of long, mid and short term strategy for all brands in terms of Aftersales business.